Legal
Privacy Policy
Version 2026-05-23
This policy explains what information ViedME uses, why it is processed, when it may be shared, and the choices available to users.
Scope of this policy
This Privacy Policy explains how ViedME collects, uses, stores, shares, and deletes information when you use the ViedME website, mobile app, related APIs, and supporting infrastructure. It is intended to provide the disclosures required by privacy laws such as the EU and UK GDPR, ePrivacy rules, and applicable United States state privacy laws.
Controller and contact
ViedME is operated by Software Cookies s.r.o. You can contact us about privacy questions, requests, or complaints at weare@swcookies.com. If additional legal contact details, representative details, or data-protection-officer details become required for your jurisdiction, they should be added to this policy and to the app store listing.
Account and profile data
ViedME stores account identifiers needed to authenticate you, your in-app nickname, selected avatar, public ViedME identity code, plan status, account status, and records showing when legal terms were accepted. If you sign in with Apple or Google, those providers may send account identifiers and basic authentication information needed to create or access your account.
Room and challenge data
When you create, join, or participate in rooms, ViedME stores room configuration, membership, join requests, invitation codes, social-channel links added by room owners, leaderboard-related totals, challenge logs, system messages, and room activity needed to operate the product and show challenge progress.
Health, body, and device data
For supported step-based features, ViedME reads step totals from Apple Health or Health Connect only when you grant permission on your device. For supported body-goal rooms, ViedME may store self-entered sex, height, weight entries, unit preference, and derived values such as BMI, progress, or challenge score. ViedME uses this information for challenge functionality and not as a medical record or medical advice service. Device platform details, app version, technical logs, and notification tokens may also be processed when needed to deliver, debug, secure, and improve features.
Website cookies and consent choices
The ViedME website uses essential browser storage to remember cookie choices and provide core site functionality. Analytics and marketing tags are not loaded until you give consent through the cookie banner. You can change your choices later through the Cookies button on the website. Rejecting analytics or marketing cookies does not block access to the website or app, but it may reduce our ability to understand site usage or measure advertising performance.
Google Tag Manager, analytics, and advertising
If you accept analytics or marketing cookies, the website may load Google Tag Manager. Depending on the tags configured inside Google Tag Manager, Google services may process technical information such as page views, events, approximate location derived from IP address, device/browser information, cookie identifiers, consent state, and referral information. Analytics is used to understand site usage. Marketing or advertising signals are used only if enabled and consented to, for example to measure campaigns or support remarketing. ViedME configures Google consent signals so analytics_storage, ad_storage, ad_user_data, and ad_personalization are denied by default and updated only according to your choices.
Information visible to other users
Your nickname, avatar, rankings, challenge activity, social-channel labels, and certain room-related events may be visible to other users who share a room with you. In supported body-goal rooms, raw weight entries and private body-profile inputs are intended to remain visible only to the participant, while derived scores, rankings, and room events may be visible to other room members. Your public ViedME identity code is intended for account support use and is shown to you inside the app.
Authentication providers and third parties
ViedME relies on third-party providers such as Apple, Google, Google Tag Manager, health data frameworks, hosting providers, analytics or infrastructure services, app stores, and push notification services. Those providers may process technical information as part of authentication, infrastructure, health access, website measurement, consent management, and message delivery. If you open a social-channel link shared in a room, you may be transferred to a third-party service that operates under its own terms and privacy practices.
How ViedME uses data
ViedME uses data to authenticate accounts, run rooms, display rankings, deliver notifications, enforce product limits, process account deletion requests, investigate abuse, maintain service reliability, measure website performance after consent, improve product quality, protect the service from fraud or misuse, and comply with legal obligations.
Legal bases and permissions
For users in the EU, EEA, UK, and similar jurisdictions, ViedME relies on different legal bases depending on the processing activity: contract necessity to provide the app and requested rooms, consent for health permissions, push permissions, analytics cookies, and marketing cookies, legitimate interests to secure, debug, prevent abuse, and improve the service, and legal obligations where records or disclosures are required by law. Health access and push notifications depend on your device permissions and can usually be revoked in device settings.
Data minimization and sensitive information
ViedME is designed to limit the personal data it stores to what is reasonably needed for the product. The service is not intended for storing government identifiers, payment-card details, direct medical records, or other unrelated sensitive information. Body-goal features are intended to use only the limited body metrics needed to calculate room progress and challenge scoring.
Sharing and disclosure
ViedME may disclose information to service providers operating the platform, to other room participants as part of core app functionality, to authentication and infrastructure providers, to analytics or advertising providers only according to consent choices, or when required by law, court order, or a good-faith need to protect users, rights, or the service. ViedME does not sell personal information for money. If marketing tags are enabled, some US privacy laws may treat certain advertising or remarketing disclosures as a sale, share, or targeted advertising; you can opt out by rejecting marketing cookies or changing your cookie choices.
US state privacy notices
Residents of certain US states, including California and other states with consumer privacy laws, may have rights to know or access personal information, correct inaccurate information, delete information, obtain a portable copy, opt out of targeted advertising, sale, or sharing, limit certain uses of sensitive personal information where applicable, and appeal a denied request. ViedME does not knowingly sell personal information for money. To exercise applicable rights, contact weare@swcookies.com and include enough information for us to verify and process the request.
International transfers and storage
Depending on the infrastructure and service providers used to operate ViedME, information may be processed or stored in countries outside your home jurisdiction, including countries that may not provide the same level of data protection as your country. Where applicable, ViedME should use reasonable contractual, technical, and organizational safeguards, such as data-processing agreements and appropriate transfer mechanisms, to support those transfers.
Retention and deletion
ViedME retains personal information for as long as reasonably needed to provide the service, maintain security, comply with legal obligations, resolve disputes, or enforce terms. Active room data is retained while rooms remain in use. Archived rooms may remain during a deletion countdown and are then removed through backend cleanup. For supported body-goal rooms, this cleanup is intended to remove related participant profiles and weigh-in entries together with the room data. Consent records may be retained to remember your choices. You may delete your account through in-app flows where available or request deletion by contacting support, although some records may be retained for a limited period when necessary for security, abuse prevention, accounting, dispute handling, or legal compliance.
Security
ViedME should use reasonable administrative, technical, and organizational safeguards appropriate to the nature of the data it handles. No internet or mobile service can guarantee absolute security, so users should also protect their devices, sign-in methods, and local account access.
EU, UK, and similar privacy rights
Depending on your location, you may have rights to request access, correction, deletion, restriction, portability, objection, and withdrawal of consent. You may also have the right to lodge a complaint with a supervisory authority. You may manage profile information in the app, revoke permissions in device settings, leave rooms, delete inbox messages, change cookie choices on the website, or delete your account where available. Withdrawing consent does not affect processing that occurred before withdrawal.
Automated decision-making
ViedME may calculate rankings, challenge scores, derived progress, and leaderboards automatically as part of core challenge functionality. ViedME does not intend to use automated processing to make legal or similarly significant decisions about users without human involvement.
Children and age-related use
ViedME is not intended to be a medical service, a product for sensitive health decision-making, or a service directed to children under the age required by applicable law. If the service is not legally appropriate for minors in your jurisdiction or use case, it should not be used by them without compliant parental or guardian arrangements. ViedME does not knowingly collect personal information from children where parental consent or another legal requirement has not been satisfied.
Updates and contact details
ViedME may update this policy as the product, website, vendors, legal requirements, or data practices evolve. Material changes should be reflected through an updated legal version in the app or website. Privacy and operator contact details should be made available through the app store listing, website, or official support channel, together with any jurisdiction-specific disclosures required by law.
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