Back to testing page

Testing terms

ViedME Testing Campaign Terms

These terms explain how testing requests, free tester thank-you benefits, feedback, and campaign participation work.

Version 2026-08-05

These terms are intended to make the testing campaign clear. They are not a replacement for independent legal advice. If you participate on behalf of an organization, make sure you have permission to do so.

Campaign purpose

The ViedME testing campaign is a limited testing and feedback program operated by Software Cookies s.r.o. The campaign is intended to help ViedME evaluate private challenge rooms, onboarding, room-owner workflows, participant experience, premium access, special tester avatars, and related app features before broader product development and future versions of ViedME.

ViedME ID and account matching

To receive tester thank-you benefits, the form must include a valid ViedME ID that matches an existing ViedME app account. ViedME uses this ID to match free premium access and special tester avatars to the correct account.

Tester thank-you benefits

In the current campaign, a valid testing request with a matching existing ViedME account is intended to unlock free premium access and special tester avatar access for the submitted ViedME ID after the submitter confirms the activation e-mail. These benefits are free, discretionary, non-transferable digital benefits. They have no cash value, are not gift cards, are not stored-value products, are not wages, are not prizes payable in money, and cannot be exchanged, sold, transferred, refunded, redeemed for money, or replaced with another benefit unless ViedME expressly agrees in writing.

Campaign dates

The prepared participant testing rooms are currently scheduled to run from September 1, 2026 at 1:00 AM to October 31, 2026 at 11:55 PM. Room owners do not create one of those prepared rooms; their role is to create and test their own room for their team, group, or community. If operational details need to change, ViedME may adjust room-code availability, room access, support availability, or campaign timing in a reasonable way to operate, secure, or improve the campaign.

Free premium periods

The current campaign premium period for a valid room-owner submission starts after e-mail activation and is capped at November 30, 2026, applied to the submitted ViedME ID. A valid participant submission receives 1 month of free premium access after e-mail activation. Unless a separate paid agreement is accepted, the free premium period does not create an obligation to continue premium access after the period ends and does not create any right to a refund, payout, credit, or monetary equivalent.

Promo avatars

Special tester avatar access is intended to be granted to the submitted ViedME ID after e-mail activation in the current campaign. That access is intended to remain available for that account while the ViedME service and the relevant avatar feature remain available. ViedME does not owe payment, refund, replacement, or compensation if the app, account, avatar system, device compatibility, or service availability changes over time.

Abuse, mistake, and enforcement

ViedME may withhold, suspend, correct, or remove a tester thank-you benefit if it was granted by mistake, obtained through false information, duplicate or abusive submissions, manipulation, cheating, security abuse, unlawful conduct, harassment, violation of ViedME Terms, or conduct that may harm users, ViedME, Software Cookies, or the campaign. This does not create a right to money or replacement benefits.

Feedback and communication

By submitting feedback, suggestions, bug reports, room ideas, or campaign comments, you allow ViedME and Software Cookies to use that feedback to operate, improve, market, and develop ViedME without owing payment, royalties, approval rights, or attribution. You remain responsible for ensuring you have the right to submit anything you send.

Submitted information

ViedME may process the information submitted through the testing form to receive the request, send and verify the activation e-mail, contact the submitter, match the request to a ViedME account, provide tester thank-you benefits, manage support, prevent abuse, and collect campaign feedback. Submitted information may include name, e-mail address, ViedME ID, selected role, preferred communication language, estimated participant count, comments, technical submission information such as IP address and user agent, activation status, e-mail delivery status, and related campaign administration records. E-mails sent for activation, room codes, setup guidance, support contacts, and next steps are transactional e-mails related to the submitted testing request, not marketing newsletters. Personal data is handled under the ViedME Privacy Policy.

No guaranteed access or availability

The campaign, app features, room types, tester thank-you benefits, support channels, feedback channels, room-code delivery, and room-code timeframe may be adjusted if needed for practical, technical, security, capacity, or campaign-operation reasons. ViedME will try to keep the campaign clear and useful, but does not guarantee uninterrupted access, exact leaderboard accuracy, specific campaign outcomes, or that every participant will be assigned to a specific room.

No employment, partnership, or sponsorship

Participation in the campaign does not create employment, agency, partnership, sponsorship, investment, reseller, ambassador, influencer, or contractor status. Participants are not authorized to make promises, representations, or commitments on behalf of ViedME or Software Cookies.

User conduct

Participants must use ViedME and the campaign respectfully and lawfully. You must not submit false information, impersonate others, harass users, misuse room codes, manipulate challenge data, abuse support, attempt unauthorized access, or use campaign participation to mislead others about ViedME benefits or affiliation.

Relationship to other terms

These Testing Campaign Terms apply in addition to the ViedME Terms and Conditions and Privacy Policy. If campaign materials conflict with these Testing Campaign Terms, these Testing Campaign Terms control for campaign participation and tester thank-you benefits unless ViedME expressly states otherwise in writing.

Changes and end of campaign

ViedME may update these Testing Campaign Terms or end the campaign. Changes apply from the time they are published or communicated, subject to applicable law. Ending or changing the campaign does not require ViedME to provide money, refunds, replacement benefits, or compensation for free tester thank-you benefits.